• How the understanding of core SaaS metrics has changed over the last 12 years
• Why the inter-dependencies between multiple key SaaS metrics is critical for success
• The importance of segmenting your customer data by common traits, such as industry or start date, with a cohort analysis
• Leading vs. lagging indicators and how they can be used to indicate customer churn risks

View the original RevOps Squared podcast and full show notes here.